"We just returned from a private tour of Scotland, and fortunately for us Elle was our local tour guide in Inverness. We knew we were in the best hands when she met us at the hotel and set us down to inquire personally about how we would like to spend the next two days with her. She presented us with multiple options and choices and quickly put together, a very different itinerary than we had originally planned. Much more customized and detailed. On the way to our first appointment she managed to set everything up for the next two days and we had a super time doing what we really wanted to explore. Elle came prepared with hot tea and local foods and we had picnics along the way. She set up a private tour for us at the local Wool Mill. Extremely knowledgeable about the culture and local history we felt transported back in time and experienced history through her eyes and stories. Elle Is an effective communicator and quick to respond to special requests. We felt safe in her hands and care."